2NDNATURE Privacy Policy

December 17, 2024

2NDNATURE WEBSITE PRIVACY NOTICE

Effective Date: December 17, 2024

This privacy notice outlines the practices of 2NDNATURE Software (“2N”) regarding the collection, use, and protection of information collected through our websites, including 2ndnaturewater.com, 2nform.com, and rainsteward.com (collectively, the “Websites”).

This privacy notice applies solely to information collected by the Websites and explains:

  1. What personally identifiable information is collected, how it is used, and with whom it may be shared.
  2. Your choices regarding the use of your data.
  3. Security procedures in place to protect against misuse of your information.
  4. How you can access, correct, or delete your information.

Information Collection and Use

Personal Information:
When using the Websites, you may voluntarily provide contact information (such as your name, email address, and phone number) to request more information or access our products and services. This information is used to:

  • Contact you about the products or services you express interest in.
  • Provide tailored content or respond to your inquiries.

You may provide additional demographic information (such as organization type or industry) at your discretion, but this is not required.

Cookies and Tracking Technologies:
The Websites use cookies and similar technologies to enhance user experience and analyze website performance. Cookies are small data files stored on your device to:

  • Improve your access to the Websites.
  • Remember user preferences for a personalized experience.
  • Track user activity and improve content based on browsing behavior.

Some cookies are set by third-party services integrated into our Websites. For example, we use HubSpot for customer relationship management (CRM) to manage form submissions and Google Analytics to monitor website performance and optimize user experience.

Google Analytics:
Google Analytics collects non-personally identifiable information, including:

  • Device type, browser, and operating system
  • Geographic location (city-level data)
  • Website usage metrics (e.g., pages visited, time spent, referral sources)

This data allows us to analyze trends, improve site functionality, and enhance user experience. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Information Sharing and Disclosure

2N does not sell, rent, or share your information with third parties outside our organization, except:

  • When required to fulfill a service request (e.g., providing access to resources or software).
  • When legally obligated (e.g., compliance with law enforcement or legal processes).

Your Access and Control Over Information

You have the right to:

  1. Request access to the data we have collected about you.
  2. Correct or update your personal information.
  3. Request deletion of your personal information.
  4. Opt out of receiving future communications or updates.

To exercise your rights, contact us at:

Alternatively, you may submit requests using the contact forms on the Websites.

Data Security

We prioritize the protection of your information. Measures include:

  • Encrypted transmission of sensitive information.
  • Access controls limit employee access to personal data based on job roles (e.g., customer service or technical support).
  • Secure servers and infrastructure hosting your information.

While we take reasonable precautions to safeguard your data, no method of transmission or storage is 100% secure. You acknowledge and agree that submitting data online carries inherent risks.

Third-Party Services

The Websites integrate third-party services, including HubSpot for CRM purposes and Google Analytics for website performance monitoring. These tools may collect and process data per their own privacy policies. Please refer to the following for more information:

Updates to This Privacy Notice

We may update this privacy notice periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on the Websites, and the effective date will be revised accordingly.

If you have questions or concerns about this privacy notice, contact us at: